HP Pavilion DV6-6116NR 15.6-Inch Entertainment Laptop

I started buying hp laptops virtually 5 years ago, I bought 5 of them over the years for myself and my kids. HP Pavilion DV6-6116NR One of the reasons I started buying them was because the service was great. The first one I bought the motherboard crapped out a month afterward the computer was out of warranty (a warranty that had been ran by the companionship because of this problem). The moment one was for my son, the screen broke within the foremost year, they repaired it and it lasted near another year. The replacement I bought for him the screen divulged afterward 15 months. The last hp laptop I bought (and the lastly one I will ever buy) the difficult drive broke subsequently 11 months. I received to exercise the hp chat map to diagnose it because you can’t understand a discussion their foreign telephone digest says. They said me they would send me a box to send it back since it is even under warranty. That was three days ago, I just became decease the telephone with them, they still haven’t even bothered to transport the box.